Effective Date: 01/04/2025
Last Updated: 01/04/2025

1. Introduction
Welcome to Orderfast Online Mall. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Orderfast mobile application (“App”). By using the App, you agree to the terms of this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details.
  • Account Information: Login credentials, purchase history, wishlist, saved preferences.
  • Device & Usage Data: IP address, device type, operating system, app usage patterns.
  • Location Information: If permitted, we may collect your location to provide relevant services.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience and track user behavior.

3. How We Use Your Information
We use your information to:

  • Process orders, payments, and deliveries.
  • Provide personalized recommendations and promotions.
  • Improve and optimize the App’s performance and user experience.
  • Enhance security and prevent fraudulent activities.
  • Provide customer support and respond to inquiries.
  • Comply with legal and regulatory requirements.

4. How We Share Your Information
We do not sell your data. However, we may share your information with:

  • Service Providers: Payment processors, delivery partners, and IT support teams.
  • Legal Authorities: When required by law or to protect our rights and users.
  • Business Transfers: If Orderfast is merged, acquired, or sold, your data may be transferred.

5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Disable location tracking and cookies (may impact app functionality).
  • Request a copy of your data by contacting us.

7. Third-Party Links & Services
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Children’s Privacy
Our App is not intended for users under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Contact details
Email: admin@orderfast.co.za
Phone: +27 822889366
Website: www.orderfast.co.za

By using the Orderfast App, you acknowledge that you have read and understood this Privacy Policy.